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Financial Wellbeing

Bereavement services

Why:

For bereaved families, this benefit offers free personalized, step-by-step guidance through the emotional and practical challenges of losing a loved one.

Who:

Benefits-eligible employees.

When:

This service is available 24/7, any time of year.

All benefits-eligible employees (or their families) can use bereavement services from The Hartford free at any time for up to one year after a death.

Bereavement services support your family in the event of your death, and to help you deal with the loss of a loved one. Receive high-quality, on-demand support when anticipating or managing through loss to ensure you and your family has all of the information and advice to know that you are proceeding correctly.

Combining technology and human support, bereavement services helps families navigate all the aspects of loss: planning a funeral, writing an obituary, closing down a loved one’s accounts, settling their financial affairs, and more. Support includes a team of Care Managers to provide full support as you tackle each task, decision and challenge. They can provide you with compassionate guidance, help you with certain tasks, and connect you to professional service providers in your area if you need them.

The process of dealing with a loved one’s loss can be a bit lighter if you share the burden with others, and the app allows several family members or friends to use a single account. This will help to collaborate on tasks, assign steps to one another, and track each other’s progress.

Services include:

  • Healthcare support services for those who are terminally ill
  • Immediate arrangements, informing others and obituary writing
  • Estate and probate services
  • Applying for benefits
  • Planning tools
  • Document storage
  • Online resources to help family members cope with grief

How to use bereavement services, 24/7:

  1. Register online at Join.Empathy.Com/HartfordCare.
  2. For questions, call 270-681-1364 or email Hartford@Empathy.com.