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Financial Wellbeing

Critical illness insurance

Why:

This insurance provides a lump sum cash payment upon diagnosis of a covered illness. Watch this informative video to see why critical illness insurance can help you.

Who:

Benefits-eligible employees.

When:

Purchase only during annual benefits enrollment (and when newly hired, newly eligible for benefits or have experienced a qualifying life event).

Critical illness insurance can be purchased to help with costs not covered by health insurance. The lump-sum payment may be used for out-of-pocket and living expenses.

If you or a family member gets sick, it can be emotionally and financially challenging. While medical insurance may cover most medical expenses during a serious illness, critical illness insurance helps pay for costs not covered by your healthcare insurance, like deductibles, rent, groceries and child care.

What conditions are covered?

  • Heart attack
  • Stroke
  • Major organ transplant
  • Kidney failure
  • Paralysis
  • Some cancers

You can choose to buy this optional insurance only during the benefits enrollment period or if you have a qualifying life event. To find the coverages available and your cost, see The Hartford’s Benefit Highlights (PDF). The premiums will be determined by several things including demographics and the amount of coverage. Your premium will be displayed during the benefits enrollment process.

Those who purchase this benefit will receive a $75 cash payment for receiving certain health screenings (once a year per covered person). You can obtain a health screening through your provider.

Eligible Health Screenings²

Abdominal aortic aneurysm ultrasound

Cervical cancer screening

Lipid panel

Aneurysm ultrasound

Chest X-ray

Mammography³

Blood test for triglycerides

Colonoscopy

Pap smear

Bone marrow testing

COVID-19 testing

PAD ultrasound

Bone density screening

CT angiography

PSA (blood test for prostate cancer)

Breast ultrasound

Double contrast barium enema

Serum cholesterol test to determine HDL and LDL levels

CA 15-3 (blood test for breast cancer)

ECG/EKG

SPEP (blood test for myeloma)

CA 125 (blood test for ovarian cancer)

Fasting blood glucose test

Stress test (on a bicycle or treadmill)

Carotid ultrasound

Flexible sigmoidoscopy

Thermography

CEA (blood test for colon cancer)

Hemoccult stool analysis

Other critical illness and cancer screening tests that are not listed here but are within generally accepted standards of medical care may also be eligible. Coverage availability varies by state. Not all tests are available in all states.

How to file a claim

File a claim for coverage after you or a covered dependent receives a diagnosis from your provider due to a covered illness or if you are submitting a claim for your health screening.

Online

  1. Visit TheHartford.com/Benefits/MyClaim.
  2. Register if you haven’t already done so.
  3. Click on “Complete your claim form online” under the quick links section. Follow the prompts to complete.

By mail:

  1. Download a claim form at TheHartford.com/Benefits/MyClaim.
  2. Register if you haven’t already done so.
  3. Print and complete the form, then mail it to: The Hartford Supplemental Insurance Benefit Department, P.O. Box 99906, Grapevine, TX 76099.

By fax:

  1. Download a claim form at TheHartford.com/Benefits/MyClaim.
  2. Register if you haven’t already done so.
  3. Print and complete the form, then fax it to 469-417-1952.

Need help filing your claim?

Call 866-547-4205.