Financial Wellbeing

Travel assistance

Why:	Get free travel assistance for travel emergencies as well as personal assistance services while traveling and pre-trip information.
Who:	Benefits-eligible employees.
When:	This service is available 24/7, any time of year.

All benefits-eligible employees can use the travel assistance service from The Hartford at no cost to you.

You’ve spent months planning your vacation and the unthinkable happens, leaving you vulnerable away from home. With free travel assistance, you can receive help 24 hours a day, 7 days a week, 365 days a year when you travel 100 miles or more from your home for 90 days or less.

Free help is available for:

Emergency medical assistance
- Medical referrals, monitoring and evaluation
- Assistance for traveling companions and dependent children
- Returning to the U.S.
- Emergency medical payments
- Return of mortal remains

Pre-trip information
- Visa and passport requirements
- Requirements for inoculation and vaccination
- Foreign exchange rates
- Embassy and consular referrals
Pre-trip information
- Visa and passport requirements
- Requirements for inoculation and vaccination
- Foreign exchange rates
- Embassy and consular referrals

Emergency personal services
- Help with replacing prescription medications and eyeglasses
- Emergency travel arrangements
- Emergency cash
- Locating lost items
- Bail advancement

Identity theft support services
- Education to prevent theft
- Steps to take after a theft
- Phone review of credit reports to identify fraud or theft
- Help completing and submitting a ID theft affidavit
- Credit/debit card replacement

Access travel assistance 24/7:

If you have a life-threatening emergency, call the local emergency authorities first.
Then, contact Travel Assistance:

From the U.S. or Canada: 800-243-6108

From outside the U.S., 202-828-5885

Or email Assist@IMGlobal.com